Terms of Service for Text Message Communications
Effective Date: September 1, 2024
Thank you for choosing Acme Lock Company LLC for your locksmith and security needs. This page outlines the terms and conditions that govern the use of text message communication between you and Acme Lock Company LLC.
1. Service Description
Acme Lock Company LLC uses text messaging to provide appointment confirmations, reminders, and general communications regarding our services. Text messages are sent using our VOIP service provider, Dialpad, and Field Service Management Software, Service Titan. We do not engage in outbound text marketing.
2. Opt-In and Consent
By providing your phone number to Acme Lock Company LLC, you consent to receiving text messages regarding your appointments and inquiries. You will receive messages related only to your services or queries. No promotional or marketing texts will be sent.
3. Opting Out
If you no longer wish to receive text messages from us, you can opt out at any time by replying "STOP" to any of our messages. You will receive a confirmation of your opt-out request, and no further messages will be sent unless you re-subscribe.
4. Message and Data Rates
Standard message and data rates may apply to text messages sent or received through your mobile carrier. Please check with your carrier for more details.
5. Frequency of Messages
The number of text messages you receive will depend on the nature of your interaction with Acme Lock Company LLC. Typically, you will receive:
- Appointment confirmations and reminders
- Service-related updates and answers to your inquiries
6. Privacy and Security
We are committed to protecting your privacy. Your phone number and any personal information will not be shared or sold to third parties. Text messages are used solely for communication regarding services provided by Acme Lock Company LLC.
7. No Warranties
Acme Lock Company LLC makes no warranties, express or implied, regarding the text message services. We are not liable for any delays, failures, or miscommunications in message delivery or service interruptions.
8. Contact Us
For any questions or concerns regarding these terms, please contact us at:
- Email: support@acmelock.com
- Phone: 513-241-2614
9. Changes to Terms
Acme Lock Company LLC reserves the right to modify these Terms of Service at any time. Changes will be posted on this page with the updated effective date.